Privacy Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, use our webshop, or make a purchase. This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) and applicable Croatian law.

1. Owner Information and Contact Details
The owner of this website is: DE:VERSU, Dean Pelić
Address: Žrtava fašizma 18, Umag, Croatia
OIB: 65529356842
E-mail: info@deanpelic.com

If you have any questions or wish to exercise your rights regarding your personal data, please contact us using the details above.

Privacy and Data Protection Contact
E-mail: info@deanpelic.com

2. What Data Do We Collect?
We only collect personal data necessary to process your orders via our webshop. This includes:

Basic information:

  • Full name

  • Shipping address

  • E-mail address

  • Phone number

Order details:

  • Products

  • Quantities

  • Prices

  • Payment method

Data collected during coaching services
When you use our life coaching services, DE:VERSU may collect additional personal data for providing the service. This may include:

  • Full name

  • E-mail address and contact phone number

  • Notes from coaching sessions (goals, plans, comments, progress)

  • Other information voluntarily shared during sessions

Payment data
All payment-related data, including credit card information, is not collected or stored on our website. Payments are processed by Stripe and PayPal on their platforms, which use appropriate security measures (encryption and other protocols). We never collect or store your credit card information.

3. How We Use Your Data
We use collected data for the following purposes:

  • Order processing and fulfillment: personal data is required to properly fulfill orders, including delivery.

  • Customer communication: to provide order status updates, order confirmations, respond to inquiries, and contact in case of issues.

  • Legal obligations: for issuing invoices, maintaining business records, and fulfilling tax and accounting obligations.

  • Newsletter usage: data collected via newsletter subscription is used exclusively to send information about promotions, new books, or services on deanpelic.com. Newsletters are sent only to users who have explicitly opted in.

Data collected during coaching sessions is used solely for:

  • Providing coaching and tracking client progress

  • Communication regarding the coaching service

  • Administration and record keeping

  • Legal obligations (e.g., accounting, records)

Retention of coaching data
Data is retained during the coaching period and for one additional year after the service ends for record keeping and resolving potential complaints.

Sharing coaching data
Data is not shared with third parties except when necessary to provide the service (e.g., online payment platforms, video call systems), and all third parties must comply with GDPR.

Newsletter consent
If you subscribe to our newsletter, you may withdraw your consent at any time, and all related data will be deleted. (see Section 9.)

Privacy consent at checkout
By checking the box during checkout, you confirm that you have read and accept this Privacy Policy and consent to the processing of your data for order fulfillment.

4. Sharing Data with Third Parties

Your personal data is shared with third parties only for order fulfillment, including:

  • Courier service GLS: for order delivery

  • Hosting provider (Plus.hr): for technical maintenance of the website and server

  • Stripe (Stripe Payments Europe, Ltd.): for secure processing of card payments through Stripe Checkout. When you select card payment, you are redirected to a Stripe-hosted page to complete your transaction.

    We do not collect or store your card details.

    Stripe may process limited information such as your name, email address, billing address, and payment amount to complete your purchase.

    All payment data is handled by Stripe according to their Privacy Policy and Terms.

  • PayPal (PayPal Europe S.à r.l. et Cie, S.C.A.): for processing PayPal payments.

    All payment data is handled by PayPal according to their Privacy Policy and Terms of Service.

These third parties are contractually obligated to process data solely for the purpose of providing their services and in accordance with GDPR.

Transfer of data outside the EU

Partners such as PayPal and Stripe may have servers outside the European Union. In such cases, we take appropriate safeguards, including standard contractual clauses for data transfers.

5. How Long We Retain Your Data
Your personal data is stored only as long as necessary to fulfill the purposes for which it was collected, including legal obligations.

  • Order data: up to 12 months from order completion unless longer retention is required for tax or accounting purposes

  • Newsletter data: retained until the user withdraws consent, after which all related data will be deleted

6. Your Rights Regarding Personal Data
Under GDPR, you have the right to:

  • Access your data

  • Rectify your data

  • Erase your data

  • Restrict processing

  • Data portability

  • Object to processing

To exercise your rights, contact us via the details above. We will respond within 30 days.

7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or destruction. All data transmitted via online payments (PayPal, Stripe) uses encryption and security protocols according to industry standards.

8. Cookies

Our website only uses essential cookies required for basic site functionality, including managing your shopping cart, order processing, and website performance. These cookies include:

  • _lscache_vary – used for caching pages to improve loading speed.

  • woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_… – used to maintain your shopping cart and session.

  • PH_HPXY_CHECK – used for secure server connections.

These cookies do not collect personal data beyond what is necessary to complete your order.

When you make a payment via Stripe Checkout, Stripe may use its own essential cookies for fraud prevention, security, and session management. These cookies are controlled by Stripe and are necessary for secure payment processing. For more information, please see Stripe’s Cookie Policy.

You can manage cookie settings in your browser, but disabling cookies may affect the proper functioning of the website.

9. Newsletter and Marketing Rights
Users who subscribe to our newsletter may withdraw consent at any time and stop receiving communications. Consent can be withdrawn via the unsubscribe link in each newsletter or by contacting us directly.
Data collected via the newsletter is used exclusively for internal purposes on deanpelic.com and for promoting our books and services and is not shared with third parties.

10. Contact Information
If you have questions or wish to exercise your rights regarding personal data, contact us at:
E-mail: info@deanpelic.com

11. Supervisory Authority
If you believe your rights have been violated, you may file a complaint with the competent data protection authority in your country.
In Croatia, this is the Personal Data Protection Agency (AZOP):
Website: https://azop.hr/
Email: azop@azop.hr