Shipping Policy
1. Shipping within Croatia
For all orders within the Republic of Croatia, delivery is carried out via GLS.
The estimated delivery time is 1–3 business days from the moment the order is processed and handed over to the courier service.
Shipping cost:
The shipping fee within Croatia is calculated during the checkout process and depends on the weight of the package, quantity of products, and delivery address.
The exact shipping cost will be displayed before completing your order and making the payment.
2. International Shipping
For international orders, delivery is carried out via GLS or Croatian Post (HP), depending on the destination.
Delivery time may vary and usually takes between 3 and 30 business days, depending on the country and continent.
In some cases, delivery may take longer due to external factors such as customs procedures or specific carrier conditions.
Shipping cost:
The shipping fee for international orders is calculated during checkout and depends on the destination, weight of the package, and number of items ordered.
The exact shipping cost will be displayed before completing your order and making the payment.
3. Order Tracking
Once your package has been handed over to the courier service, you will receive a tracking number via email.
Using this number, you can track the status of your shipment directly on the courier’s website.
4. Important Notes
Delivery address:
Please make sure to enter the correct delivery address to avoid delays or returns.
If delivery is not possible due to an incorrect address, you will be notified, and the order will be returned to us.
Delivery delays:
While we strive to ensure timely delivery, we cannot be held responsible for any delays caused by the courier service or external circumstances beyond our control.